Bank Transactions
The Transactions page lists all your imported bank operations. Clicking a row opens a detail panel on the right where you can view linked documents and perform or cancel reconciliations without leaving the list.
Key features
Section titled “Key features”- Debit and credit columns with running totals in the table footer
- Reconciliation status badge on each row: Reconciled or Partial
- Split-view detail panel (transaction info on the left, PDF preview on the right)
- Inline reconciliation from the panel (credit → invoice, debit → expense)
- Cancel individual reconciliations from piece cards
- Filter by bank account when multiple accounts are present
Import a bank statement
Section titled “Import a bank statement”- Click Import in the page header.
- Select your statement file (CIH Bank format or compatible).
- Confirm the import; the report shows the number of transactions added.
Opening the detail panel
Section titled “Opening the detail panel”Watch the step-by-step tutorial
Click any transaction row to open the panel on the right. The panel displays:
- The transaction description, date, and amount (credit in green, debit in red).
- The list of linked pieces (already reconciled invoices or expenses) with their number, counterparty, date, and allocated amount.
- A coverage bar showing the percentage of the total amount already allocated.
- A PDF preview of the selected piece in the right column.
Reconcile from the panel
Section titled “Reconcile from the panel”When an unallocated amount remains, a Reconcile button appears at the bottom of the panel.
Credit reconciliation (invoice)
Section titled “Credit reconciliation (invoice)”- Click Reconcile — the reconciliation form appears on the right.
- The system automatically suggests the invoice whose balance best matches.
- Review the suggested invoice (confidence dot: green = high match, orange = medium, red = low).
- To change the invoice, click the edit icon on the card.
- To link multiple invoices, click Add invoice after allocating the first one.
- If your country applies withholding tax, select the rate from the dropdown.
- Choose the payment method (bank transfer, cheque, etc.).
- Click Confirm to save the reconciliation.
Debit reconciliation (expense)
Section titled “Debit reconciliation (expense)”- Click Reconcile — the debit reconciliation form appears.
- Select the matching expense from the dropdown.
- If a reconciliation rule configured to auto-create an expense matches this debit, an Auto-created card appears instead, pre-filled (supplier, category, VAT, description): click Confirm creation to create the expense and reconcile it in one click, no receipt required.
- If no expense exists yet and no rule applies, you can create one manually directly from this form (it has no “Save as rule” checkbox). Once the expense is created and reconciled, a dialog opens automatically offering to save a matching rule — keyword and auto-create settings are already pre-filled. Save the rule or cancel to skip it; the expense stays reconciled either way.
- Confirm to save.
Cancel a reconciliation
Section titled “Cancel a reconciliation”To remove the link between a transaction and a document:
- In the piece list inside the panel, find the piece card you want to cancel.
- Click the × icon on the right side of the card.
- The transaction recovers its available amount and the invoice/expense is restored to its previous balance.
Delete a transaction
Section titled “Delete a transaction”To remove a transaction imported by mistake, open it and click the trash icon (Delete) in the panel header, then confirm.
A reconciled or partially reconciled transaction cannot be deleted: a message asks you to cancel its reconciliations first (see above).
Coverage bar
Section titled “Coverage bar”The green bar shows what share of the transaction amount has been allocated to documents.
- Full coverage: 100% allocated — the transaction is fully reconciled.
- Partial coverage: part of the amount is still unallocated; the Reconcile button remains visible.
Best practices
Section titled “Best practices”- Import statements regularly (monthly recommended) to avoid a backlog of unreconciled transactions.
- Check the colored confidence dots before confirming an automatic suggestion.
- Use the dedicated Reconcile credits page for bulk reconciliation of multiple transactions at once.
- Check the Manage rules page (link in the header) to create auto-create-expense rules for recurring charges that never come with an invoice (telecom, bank fees, taxes).
Troubleshooting
Section titled “Troubleshooting”- No transactions displayed: no statement has been imported yet, or the active account filter excludes results.
- Reconcile button missing: the amount is already fully allocated, or the reconciliation feature is not enabled for your subscription.
- Import error: verify the file is in an accepted format and matches the correct bank account.
Need help? Contact our technical support.